Refund policy

Cancellation/Refund Policy

What's your return policy?

We don't offer returns and exchanges, but if there's something wrong with your order, please let us know by contacting us at info@dreambigdevelopment.com !

Do you offer refunds?

Refund are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@dreambigdevelopment.com with photos of wrong/damaged items and we'll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you're unsure which size would fit better, check out our sizing charts--we have one for every item listed on our store, in the product description section.

Though rare, it's possible that an item you ordered was mislabeled. If that's the case, please let us know at info@dreambigdevelopment.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we'll send you a new one, or issue a refund!

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Printful reserves rights to refuse returns at its sole discretion.